MEOWMOOD
Privacy policy
Updated September 11, 2026. This policy explains how we collect, use, retain and delete data.
Data we process
We process account email addresses, cat profiles, care and health records, photos or recordings you provide, analysis context and notes, AI reports and translations, household identifiers, purchase and credit records, and necessary diagnostic and security records. When you contact support, we also process your contact details and the information you provide about your issue. Camera, photo and microphone permissions are requested when you use the relevant features.
Purposes and limits on use
Data supports sign-in and synchronization, cat-care records, AI analysis and report translation, purchase verification and credits, refunds, support, troubleshooting, security and legal obligations. Beyond processing needed for these services, the MeowMood operator and people acting on the operator's behalf do not separately use user photos, recordings or reports for promotion, research, model training or AI improvement.
Service providers
MeowMood uses Supabase for account authentication, databases, private media storage and backend functions. For AI analysis, the MeowMood backend sends the photos or recordings, context and notes needed for that analysis to OpenAI. To translate an existing AI report, the backend also sends its text and source and target languages to OpenAI, and saves the translation.
Supabase sends account emails, such as registration verification and password reset messages, through Resend. Resend processes recipient email addresses, message content (which may include verification or reset links), delivery status and other data needed to send those emails. This email flow does not send cat photos, recordings or AI reports.
OpenAI's API training policy is opt-in. MeowMood sets store: false on supported analysis and translation requests. This does not eliminate retention: necessary security, operational or legally required records may remain.
Apple App Store or Google Play handles in-app payments. MeowMood retains data needed to verify transactions, grant credits, prevent duplicate grants, handle refunds and provide support. Our payment-verification interface does not collect your payment card or bank account number.
AI sharing and choices in the iOS app
In the iOS app, if permission has not been granted for the current app session, starting an analysis, retrying an analysis or requesting a report translation displays “Allow AI sharing for this app session?”. You can choose “Allow for this session” or “Not now”, or dismiss the dialog. Without permission, the app does not continue that AI analysis or translation request.
Permission covers analysis and report translation during the current app session. Once you allow sharing, you can request a translation with “Translate reports”. Viewing saved reports or changing languages may also automatically send report content to OpenAI to obtain a missing translation during that session. This translation is not performed solely on your device.
You can turn off “AI data sharing” in Settings at any time to stop future AI sharing for analysis and report translation. Turning it on again displays the permission dialog. Signing out or restarting the app requires new permission. Withdrawal stops future requests; requests already sent or processing already completed cannot be recalled. It does not immediately delete stored data. Access and deletion remain available as described in the relevant sections of this policy.
You can decline or withdraw AI sharing permission and still view saved records and reports and change the app’s interface language. Those actions do not themselves require AI sharing permission. If a report is unavailable in the selected language, its existing content can still be displayed.
This permission supports analysis and report translation. This iOS version does not offer an additional AI-improvement option.
Apple payment verification
When verifying Apple payment data, the MeowMood backend sends the Apple-signed transaction data or server notifications needed for verification to a service we manage and host on Render. This checks authenticity to support purchase and refund processing. We send the complete signed data, which may include transaction and product identifiers, purchase and signing times, transaction or refund status, app and transaction-environment information, and an identifier linked to your MeowMood household. The fields depend on the data Apple provides. This payment verification route does not send your photos, recordings or AI reports to Render. Our verification code does not intentionally write complete transaction or notification content to application logs, but the hosting platform may generate connection, security and operational records. This does not mean that all data is excluded from retention.
International processing and safeguards
Supabase, OpenAI and Render may process data outside your country or region. We transmit data as needed for the service and use account authentication, private media storage, encrypted transport and household access restrictions. These measures do not remove every risk. Do not upload sensitive personal information unrelated to cat care.
Retention and account deletion
Data is retained as needed to provide the service. You can request account deletion in the app's Settings; confirming the request signs this device out. Alex Huang checks requests daily, normally completes deletion of the account and associated personal data within 30 days, and notifies you of completion. A separate email is not required to start the process. If law or necessary handling of unresolved transactions requires some data to be retained, we explain the reason and handling arrangements. Your request does not delete data belonging to other members of a shared household. Backup copies and providers' security or legally required records may follow different deletion timelines from the main service; we do not promise immediate deletion of every copy.
Children and medical safety
MeowMood is not a service for children to use independently and is not a medical device. AI results are probabilistic observations, not veterinary diagnoses. Contact a qualified veterinarian for bloody or black stools, difficulty breathing, persistent pain, or significant changes in energy or appetite.
Other choices and contact
You may decline to provide optional information, revoke device permissions, and contact us to request access, correction or deletion. MeowMood does not sell personal data, display third-party advertising, or track users across apps or websites for advertising. AI results support observations of cat behavior and appearance and do not replace veterinary diagnosis.
Alex Huang operates MeowMood and handles support and account deletion at huangshihtsu@gmail.com. YA ZHA is the iOS seller authorized by Alex Huang to distribute the app. Copyright © 2026 Alex Huang.